Job Description
JOB TITLE: Quality Manager
DEPARTMENT: Quality
REPORTS TO: COO
FLSA STATUS: Exempt
PREPARED BY: HR Director
PREPARED DATE: 11/14/2024
APPROVED BY: COO
APPROVAL DATE: 11/15/2024
Family owned and operated since 1942, Paragon D&E is a leader in advanced manufacturing. With a strong history in injection and compression tooling, Paragon has evolved into a multifaceted organization with a diverse product line serving Aerospace, Defense, Space, Energy, and other industries. Paragon has a state of the art facility with the latest machining technology and continually invests in our team and equipment.
Paragon is committed to the highest standards of ethical conduct in all that we do. We believe that honesty and integrity create trust, which is the cornerstone of our business.
We recognize that our success depends on the talent, skills and expertise of our people and our ability to function as a tightly integrated team. Communication and respect are essential elements of a positive and productive business relationship. We promote a caring and helpful approach to those we work with and the community around us.
SUMMARY
The Quality Manager will focus on product quality by working with the quality team and across the organization to ensure that company and customer quality standards are met at all steps of the manufacturing process.
SCOPE OF AUTHORITY:
•Lead team of direct reports including product inspectors, quality engineers and quality administrative roles.
•Partner with Quality Systems Manager to drive continual improvement and proactive quality improvement initiatives through SQDIP or Leadership Focus.
•Partner with Program Management and Sales team to determine disposition and approve rework plans where required.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned:
•Works with product teams through preplanning and contract review to ensure feasibility and compliance with customer specifications, product, and inspection requirements.
•Implements the Incoming inspection process with the Quality Team for key components: Develops inspection procedures and integrates records of inspection to current information systems.
•Leads technical problem solving, root cause analysis (8D or similar) and documents product corrective actions, OI and OIRs.
•Provides input to manufacturing process design to improve right first time and reduce rework.
•Advances product inspection methodologies to improve productivity, throughput, and cost.
•Develops the Paragon welding process, work instructions, procedures, and control together with the welding quality engineer.
•Develops work instructions for in-process inspections and signoffs for new projects.
•Leads and actively participates in continuous improvement activities and drives efforts to implement Lean principles.
•Creates customer-specific reports for final inspection.
•Leads and controls external inspections.
•Sign-off on job-related quality documentation such as product CoCs, test and inspection reports as required. Also in the HUB, Manufacturing plan and job-info inspections.
•Leads the standardization and completion of control plan through Schedule board Quality Cards.
•Assists with investigation and resolution of non-conforming parts and customer corrective actions.
•Responsible for inspection equipment calibration to ensure gages used to determine conformance or non-conformance of product to requirements are within the system of calibration and capable of the required accuracy according to the Calibration procedure in QMS.
•Capable of creating, reviewing and adjusting inspection plans (Discuss).
•Back up in the ITAR review process of redacted documents.
•Responsible to improve, review and create Quality Assurance procedures and processes complying with internal audits to Quality Control and Assurance.
QUALIFICATIONS
At least 7 years’ experience in a Quality Management role. Strong experience in machining, fabrication and/or welding in a low volume, high-mix operation is highly preferred. Working knowledge of AS9100 and ISO9000 standards required. Previous experience in continuous improvement and lean processes strongly preferred. Advanced proficiency in Geometric Dimensioning & Tolerancing and capability analysis highly preferred. Knowledgeable of problem solving.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is regularly required to sit and use hands and fingers to handle, or feel objects, tools, or controls. The employee must frequently lift and/or move up to 10 pounds. Must be able to walk the production floor regularly and spend prolonged periods of time at a desk, working on a computer.
COMPETENCIES
Team Oriented – Develops collaborative relationships with coworkers and contributes toward group solutions.
Customer Service – Highly responsive to both internal and external customer’s needs; exceeding their expectations.
Project Management – The ability to manage several projects at one time efficiently and effectively while meeting deadlines.
Detail Orientated – Diligently attends to details ensuring quality results.
Self-Driven – Ability to self-manage and efficiently complete work load with little to no direction.
