SUMMARY
The Program Manager is responsible for overseeing the entire lifecycle of a project including staying within budget, meeting quality standards and on-time delivery.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for coordinating and managing the life cycle of a project including scheduling, timelines and cost.
- Receives project related materials from sales, reviews contracts and enters information in ERP system.
- Coordination of project kick-off, design reviews and close-out meetings.
- Primary point of contact for all customer communications including customer requests for obtaining information, status or data.
- Responsible for managing and staying within the projects budget.
- Maintains and manages project timelines and proactively identifies potential issues.
- Tracks open-action items and follow-through with both customers and manufacturing.
- Responsible for quoting engineering and project revision changes.
- Works closely with Engineering to facilitate planning, manufacturing, and completion of the project.
- Other duties as assigned.
QUALIFICATIONS
Two-year degree, preferably in engineering, or 8-10 years of experience in the mold making industry. Proficient in Microsoft Office is a must. Experience with an ERP system is a plus.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is regularly required to sit and use hands and fingers to, handle, or feel objects, tools or controls. The employee must frequently lift and/or move up to 10 pounds.
COMPETENCIES
Project Management – Develops project plans; Communicates changes and progress; Completes
projects on time and budget.
Communication – Creates and maintains open lines of communication between the customer, Engineering and Manufacturing.
Customer Service – Responds promptly to customer needs; Meets commitments.
Initiative – Proactively recognizes potential issues relating to the project to avoid bigger future issues in the manufacturing process.
Self-Driven – Ability to self-manage and independently lead projects with little to no direction.
